❓ FAQ – Shipping & Orders

📦 How long does shipping take?
Usually 7–15 business days. For some countries, up to 20–30 business days.

🚚 Do you offer free shipping?
Yes ✅, we provide Free Worldwide Shipping.

🔎 How can I track my order?
You’ll get a tracking link by email once your order ships. If no update in 5–7 days, contact us.

⏳ What if my order hasn’t arrived in 30 days?
If your order doesn’t arrive within 30 days (USA/EU), you get a refund or replacement. Some remote regions may take up to 45–60 days.

📍 Tracking says “Delivered” but I didn’t get it?
Contact us right away – we’ll help verify and solve this issue with our logistics team.

🌍 Do you ship internationally?
Yes, we ship to over 50 countries worldwide.

💰 Do I need to pay customs fees?
In most cases, no. But some countries may charge customs duties/VAT.

❌ What if my item is damaged or wrong?
Send us photos/videos within 7 days. You’ll get a refund or free replacement.

🛑 Can I change/cancel my order?
Yes, within 24 hours of placing the order. After that, we can’t guarantee changes.

🔄 Do you accept returns?
Yes, within 30 days of delivery if unused & in original packaging.